Pre-qualification survey and routing
Set up a prequalification survey with intelligent routing that reduces caller frustration and allows you to book more appointments. You can also set up translation to help patients of different languages.
Scheduled reminders and confirmations
Millions of people are trying to schedule vaccine appointments ASAP. With Atmosphere®, callers can request a callback or SMS to let them know they are eligible to be vaccinated. You can also set up an FAQ to answer basic questions or transfer them to an agent when needed.
Our solution is scalable and can handle large amounts of traffic coming in at once. We’ve done it already with 100,000 simultaneous calls serviced in our first vaccine deployment. As new groups become eligible, vaccination sites open, and more vaccines get distributed, Atmosphere® can be updated in seconds to react to ever-evolving situations.
Experience IntelePeer today
Enjoy the power of IntelePeer in the cloud, on-premise, or somewhere in between.