Customer story
Customer Story: Public Utility Company
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Keep your customer communications connected
Prepare for the unexpected with IntelePeer for utilities.
Weather any storm with 99.999% uptime
Prevent any disruption of service and prioritize the safety of your customers with triple redundancy.
Process large influxes of calls with automation
Reduce strain on your contact center agents during call spikes caused by seasonal or emergency situations.
Modernize legacy voice communications systems
Comply with the latest government regulations with an elastic communications solution – without rip and replace.
Agile scalability to manage any user load
IntelePeer’s communications automation platform can manage any call volume with ease and quickly meet expansion requirements.
Reliable digital solution
Modernize your legacy networks and connect your entire utility unified collaboration or contact center platform.
Seamless user experience
Enhance agent knowledge and customer interactions with a robust and smooth experience, backed by IntelePeer’s SmartFlows.
Fast implementation
Accelerate your delivery of service, complete with product testing and customized development.
Why choose IntelePeer for utilities
- Proven expertise in serving electric, gas, and energy companies
- Enterprise-grade security and reliability
- Operational saving
- Award-winning customer support
- Accelerated time to value
- Redundancy and scalability
Experience IntelePeer today
Enjoy the power of IntelePeer in the cloud, on-premise, or somewhere in between.
