Keep your customer communication connected

Prepare for the unexpected with IntelePeer for utilities.

Omni-Channel Customer Experience (CX) Communications & CPaaS

Weather any storm with 99.999% uptime

Prevent any disruption of service and prioritize the safety of your customers with triple redundancy.

Process large influxes of calls with automation

Reduce strain on your contact center agents during call spikes caused by seasonal or emergency situations.

Modernize legacy voice communication systems

Comply with the latest government regulations with an elastic communication solution – without rip and replace.

Agile scalability to manage any user load

IntelePeer’s automated communication workflow solution can manage any call volume with ease and quickly meet expansion requirements.

Reliable digital solution

Modernize your legacy networks and connect your entire utility communications platform.

Seamless user experience

Enhance agent knowledge and customer interactions with a robust and smooth experience, backed by IntelePeer’s SmartFlows.

Fast implementation

Accelerate your delivery of service, complete with product testing and customized development.

Why choose IntelePeer for utilities

  • Proven expertise in serving electric, gas, and energy companies
  • Carrier-grade security and reliability
  • Operational saving
  • Award-winning customer support
  • Accelerated time to value
  • Redundancy and scalability

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