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Smart Automation for retail entities
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Personalize and automate your shopper experiences
IntelePeer’s Retail communications automation delivers a turnkey omnichannel experience with robust intelligence and integration capabilities. Significantly optimize in-store and eCommerce purchase conversions, customer satisfaction, and buyer loyalty.
Customize shopper experiences
Deliver personalized promotions to shoppers specific to their needs.
Connect online and in-store customer data
Create a seamless buyer journey across channels and physical stores.
Increase return purchases
Maximize long-term shopper satisfaction and loyalty.
Deliver better buyer experiences with communications automation and integration
Optimize purchase conversions by personalizing your communication to buyers with AI. Support a seamless dialogue specific to their interests and online behaviors.
Automation appointment setting
Enterprise retail chain achieves a 30% conversion of leads to in-person appointments without human intervention, redefining customer engagement.
Communications Automation Platforms (CAP) for retailers
Streamline the digital and brick and mortar shopping experience without replacing your current communications solution. Powered by AI, IntelePeer’s Communications Automation Platform (CAP) can help. Download our whitepaper to learn more.
CONTEXTUAL PROMOTIONS
Deliver personalized promotions across channels to increase shopper engagement, purchases, and loyalty across phone, chat and text (SMS and MMS).
CONVENIENT AND SECURE PAYMENT OPTIONS
Offer easy and protected payment processing via the phone. Let customers pay on the go or offer as an alternative to web payments when your eCommerce site may be down.
INTELLIGENT LOYALTY MANAGEMENT
Automate shopper reward delivery at completion of phone surveys or deliver via SMS, chat, and phone based on purchase behaviors or customer sentiment.
FAST AND SMART CUSTOMER SERVICE
Omnichannel customer support AI and automation capabilities to route calls to the best agent. Reduce customer wait time and solve needs faster with natural language processor (NLP), text message, and chat.