Personalize and automate your shopper experiences

IntelePeer’s Retail communication automation delivers a turnkey omnichannel experience with robust intelligence and integration capabilities. Significantly optimize in-store and eCommerce purchase conversions, customer satisfaction, and buyer loyalty.

Omni-Channel Customer Experience (CX) Communications & CPaaS

Customize shopper experiences

Deliver personalized promotions to shoppers specific to their needs.

Connect online and in-store customer data

Create a seamless buyer journey across channels and physical stores.

Increase return purchases

Maximize long-term shopper satisfaction and loyalty.

Deliver better buyer experiences with automation and integration

Optimize purchase conversions by personalizing your communication to buyers. Support a seamless dialogue specific to their interests and online behaviors.

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CONTEXTUAL PROMOTIONS

Deliver personalized promotions across channels to increase shopper engagement, purchases, and loyalty across phone, chat and text (SMS and MMS).

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CONVENIENT AND SECURE PAYMENT OPTIONS

Offer easy and protected payment processing via the phone. Let customers pay on the go or offer as an alternative to web payments when your eCommerce site may be down.

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INTELLIGENT LOYALTY MANAGEMENT

Automate shopper reward delivery at completion of phone surveys or deliver via SMS, chat, and phone based on purchase behaviors or customer sentiment.

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FAST AND SMART CUSTOMER SERVICE

Omnichannel customer support AI and automation capabilities to route calls to the best agent. Reduce customer wait time and solve needs faster with natural language processor (NLP), text message, and chat.

Why choose IntelePeer for your retail needs

  • Proven retail expertise
  • Seamless online and in-store data
  • Personalized shopper experience
  • Award-winning customer support
  • Accelerated time to value
  • Reliable and secure service
  • Continued innovation

Get in touch with us