AI is disrupting businesses across industries.
- 80% of employees say AI improves their productivity.
- 62% of consumers will submit data to AI to improve their experience.
- 50% increase in leads when using AI algorithms.
But what is the practical application of AI for contact centers? And how can you implement AI into your contact center without steep investment and ripping and replacing current infrastructure?
Watch this special webinar by Michael Ciancio, Matt Edic, and Sean Finkel to learn how you can weave AI and communications automation together to:
- Transform contact center productivity.
- Reshape both the customer and agent experience.
- Leverage data to improve operations.
Are you ready to leverage automation to streamline operations, achieve ROI, and improve customer experience? IntelePeer can help. Contact us today.