Customer experience (CX) is the cornerstone of your business. But how do you maintain great CX when staff and budget cutbacks occur? Watch this webinar hosted by CX and technology experts Brian Gilman and Ujjval Karihaloo to discover how customer service automation can be used to streamline operations and communications, so that you can continue to deliver great CX when obstacles arise.
Brian and Ujjval will discuss how customer service automation evolved from CPaaS to help you:
- Modernize CX without ripping and replacing your communications platforms
- Stay ahead of the competition using personalization as a differentiator
- Alleviate staff workload using automated communications
- Improve CX without developer resources
- Deliver a high return on investment
Are you ready to personalize your customer experience? IntelePeer can help. Contact Us today.