OneNet Global partner testimonial video

It was truly as simple as an introduction of the IntelePeer team and us standing back and letting their experts work. Customer wanted to see a demo and everyone IntelePeer said sure no problem this is easy to set up, easy to use, we’ll walk through it, we’ll show you how it works, it’s click not code, and the customer loved it – it was exactly what they were looking for. The customer prides itself on being a niche provider of healthcare benefit administration and they really focus on the customer. So they didn’t want to look at this as a tool or they’re just automating tasks for the sake of automating tasks and getting rid of employees. Is really providing options – providing that flexibility and Atmosphere was just that. It’s providing this nimble approach, flexible approach, of various ways of doing things and they still have a full contact center for live voice calls as well. The customer now realizes that this project was only the tip of the iceberg for what CPaaS can do for them. They have the swiss army knife and they’re right now only using the bottle opener.

If I had to describe my experience working with IntelePeer in three words it would be: easy, capable, and rewarding. Working on IntelePeer with this project left us in a state of, you know, what else can we do with other customers searching for more opportunities of fitting IntelePeer into every single one of our customers. I would recommend IntelePeer to other business partners because of my experience. Again, everything was easy. Working within the knowledgeable professional staff that care about what they’re doing defeated expectations and did all the heavy lifting on the front end and the back end of this project.