DATASHEET

Company Overview

Powering the new customer experience

We enable companies to communicate better – driving more revenue, improving their customer experience, and making better business decisions. Leverage omni-channel communications and advanced capabilities, all delivered through a single easy-to-use cloud platform that works seamlessly with your existing business solutions. Our platform makes it easy to create a new customer experience that engages audiences, streamlines processes and keeps employees productive. If you want to focus less on the technology part and more on the customer experience, we’ll help take care of it with our Managed Solutions program.

  • Omni-channel
  • Analytics
  • Artificial Intelligence
  • Ease of use
  • Ease of implementation

Solve challenges and see big results

39

%

Reduce operational costs by 39% with AI and omni-channel automation.

61

%

Increase revenue by 61% with analytics and AI.

63

%

Improve CSAT by 63% with more communications channels.

“We see the Atmosphere platform as a differentiator for what we can provide to our customers. It has helped us shift from cost-savings to revenue-generating activities.”

Jason Prigge

CTO

Solutran

Managed Solutions program

Short on time or resources? We’re here to help accelerate implementation, help you deliver results quicker, and provide best practices! Leverage our Managed Solutions for AI optimization, business process integration, and creation of custom dashboards, databases, and web interfaces.

A little more about us

  • 18 years in business
  • Thousands of happy customers
  • 24x7x365 live agent support
  • 98% customer satisfaction

Atmosphere Communications Platform as a Service

Atmosphere Voice

Enjoy peace of mind with reliable, enterprise-grade voice interactions and workflows.

Atmosphere Messaging

Add SMS and social messaging to better connect with your customers.

Atmosphere SmartFlows

Build automated AI-enabled omni-channel workflows.

Atmosphere Engage

Easily send omni-channel campaigns to your customers and employees.

Atmosphere Insights

Make better business decisions with rich on-demand analytics.

Atmosphere Integrations

Leverage pre-built integrations to blend communications with business applications.

Atmosphere APIs

Leverage our open communications APIs for your business, web, and mobile apps.

Messaging

International reach

Countries

190

Voice and SMS connectivity for wherever in the world your customers take you.

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Carrier relationships

130

Interoperability with carrier partners for global reach.

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Mobile carriers

845

Global interconnectivity with leading mobile providers.

coverage

Compliance

GDPR

Built to meet the regulatory requirements of the most demanding enterprises including GDPR, HIPPA, and CDPA.

gdpr