Intelligently route calls using different models such as percent-based routing and day of the week.
Set up your IVR system in minutes. Tailor your phone tree menus and messages with ease.
Easily configure messages for automatically responding to your customers’ text and phone calls.
Engage your customer better by providing intelligent call routing based on natural language processing (NLP).
Payment processing connector
Securely allow your customers to submit a credit card payment over the phone.
Post call survey
Build and deploy enterprise-grade phone surveys to capture customer feedback with unlimited storage.
Business continuity planning
Ensure seamless continuity when the unexpected happens with pre-built flows for alternative routing.
Adds an extra layer of security and protection beyond username and password.
Advanced customization (unhook)
Further customize any Marketplace app to your needs by unhooking and opening the logic flow.
With its ingenuity, advanced UX and innovative, industry-leading capabilities, Marketplace has been named:
IntelePeer is dedicated to the continued innovation and release of additional Marketplace applications, features and functionalities as communication trends and business needs evolve.