DATASHEET
CPaaS
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Drive revenue, reduce costs, and improve customer and employee experiences
Looking for new ways to boost sales, eliminate manual processes, deliver delightful customer experiences, and improve employee satisfaction? With the omni-channel communications, workflow automation, and business system integration capabilities of IntelePeer’s CPaaS, you can do all that and more! Use automated outbound communications to increase customer engagement by 40%. Reduce costs by 60% with automated processes and self-service options.
What’s even better is that our low-code platform was designed for teams across the business such as Customer Service, IT, and Sales & Marketing to easily implement solutions and quickly see positive returns. The sky is the limit, let’s get started!
SmartFlows
Create automated communications-enabled workflows that are integrated into existing processes and systems.
Engage
Easily upload contact lists, manage, and send voice and SMS notifications to your target audiences.
Insights
Make better business decisions with on-demand visibility and historical trends for your customer interactions.
Voice
Establish global calling presence with automated voice interactions and workflows.
Messaging
Give your customers more options to interact with you by easily adding SMS and social messaging channels.
Integrations
Integrate communications with external applications such as CRM, email, or other business systems.
Marketplace
Users can send and receive 1:1 and automated SMS and social messages for cost-effective and engaging communications.
Whether you are just getting started on your CPaaS journey or want to jump right in, you’ll get all the benefits with our Trial, Standard, and Advanced packages. Automate processes, enhance the customer experience, and unlock new communication channels with our ready-to-use and powerful applications.
| Trial | Standard | Advanced | |
|---|---|---|---|
| Voice | Per Minute | Per Minute | Per Minute |
| SMS | Per Message | Per Message | Per Message |
| Social Messaging | Available | Available | Available |
| Application Integrations | Available | Available | Available |
| APIs | Available | Available | Available |
| Insight Analytics | Limited | Full Access | Full Access |
| Unlimited Engage Campaigns | Available | Available | Available |
| Automated Workflows | One Flow | Unlimited Flows | Unlimited Flows |
| Natural Language Processing | – | – | Per Minute |
| Intelligent Assistant | – | – | Per API Call |
| Managed Services | Available | Available | Available |