Healthcare Communications Transformed with CPaaS

Modernize the patient experience and boost satisfaction with communication automation

The healthcare industry is rapidly undergoing changes to care delivery and evolving patient expectations. From a shift in volume-based to value-based care, healthcare providers are moving from the pandemic crisis response to recovery and renewal with added pressure to adapt to a new patient-centric, always-on digital care model that’s accessible from anywhere. This means being able to:

• Create continuous SMS, voice and chat touchpoints throughout the patient experience
• Integrate data from multiple channels to create a complete picture of a patient’s health
• Optimize the time employees spend on patientcare by automating administrative tasks and common needs
• Streamline appointment management with automated scheduling as well as voice and SMS reminders
• Support virtual care through personalized communications and digital self-service
• Securely protect patient data, such as medical history, test results, prescriptions and other sensitive information

Secure, easy-to-use solutions that bridge the gap between technical and clinical needs

Our solutions take the hard work out of patient communications by tackling challenges that healthcare providers face daily. With our easily deployable apps and value-added services, providers can focus less on administrative tasks and more on what matters – their patients.

Why Healthcare providers choose IntelePeer

Building the right communications solution starts with the right partner. At IntelePeer, we understand the challenges that the healthcare industry faces and the complexity of managing the patient experience – from personalized communications to appointment scheduling, prescription refills, data security and more. Our solution takes the complexity out of communications, so that providers can put their patients first.