BDF Law Group needed a solution to interact with their existing platforms, but wouldn’t take weeks or months to implement. IntelePeer was the right option, using Communications Platform-as-a-Service (CPaaS) and Managed Solutions. IntelePeer and BDF Law Group were able to complete the solution in just a few days, and both Llewellyn and Sissom adjusted to CPaaS with ease.
There was minimal setup or configuration for BDF Law Group, and the solution was uncomplicated and secure.
Sissom and Llewellyn were impressed by IntelePeer’s flexibility, speed, and service in getting the system operating quickly. IntelePeer’s solution connected all the right systems to send out real-time automated notifications with the required new regulatory information to clients per the new California laws.
Once the 24/7 automation was set up, BDF Law Group could see the system was working in real-time with hundreds of calls resolved without straining other business resources.
Llewellyn admires “the simplicity of it, the configurability of it, and the robustness of it. I mean, it’s been up 24 hours, seven days a week without missing a beat … being able to do that, again, I can’t stress enough in that short, short period of time, was huge for us, and meant we were way ahead of the curve.”
BDF Law Group is brainstorming new ways they can automate repetitive tasks to not only stay compliant but also to make internal processes more efficient. They recognize the scalability and capability of IntelePeer’s CPaaS and look forward to uncovering more applications for their business.