Subprocessor List

Infrastructure subprocessors – Service-related data storage

IntelePeer owns or controls access to the infrastructure that IntelePeer uses to host service-related data submitted to IntelePeer connected with Atmosphere CPaaS (“Applicable Services”), other than as set forth below. Currently, the IntelePeer production systems for the Applicable Services are primarily located in co-location facilities in the United States and Europe. Customer accounts are established in one of these regions based on where the Customer is located; the Customer’s service-related data subsequently remains in that region unless agreed between Customer and IntelePeer, but may be shifted among data centers region to ensure performance and availability of the Applicable Services. The following table describes the countries and legal entities engaged by IntelePeer in the storage of service-related data. Please note that the tables below are not reflective of our critical vendors for PCI purposes. For more information on PCI, contact IntelePeer at infosec@intelepeer.com.

InfrastructureAmazon Web Service, Inc.Cloud ServiceUSA
Germany
InfrastructureGoogle, Inc. Cloud ServiceUSA
Infrastructure Crowdstrike Security solution USA
Europe
Latin America
Infrastructure International Business Machines CorporationIaaS Germany
Human ResourcesPayChexPayrollUSA
Human ResourcesLessonlyLearning Management SystemUSA
Marketing CommunicationsGong.ioSales Recordings USA
Marketing Communications MarkettoCommunication Management USA
Marketing Communications MindmatrixPartner PortalGlobal
Business Administration ZoomMeetings, MessagingUSA
Business Administration Microsoft Outlook, OneDrive, Office365USA

Service-specific subprocessors

IntelePeer works with certain third parties to provide specific functionality within the Applicable Services. These providers are the Subprocessors set forth below. To provide the relevant functionality, these Subprocessors access service-related data. Their use is limited to the indicated Applicable Services.

Service-specific subprocessorInternational Business Machines Corporation Artificial Intelligence USA
Europe
Latin America
Service-specific subprocessorSAP Business ByDesign Billing Services USA
Service-specific subprocessorEZCOM Technologies, Inc. Billing Services USA
Service-specific subprocessor Zuora Billing Services USA
Europe
Latin America
Service-specific subprocessor Sisense, Inc. Business Intelligence and Analytics USA
Europe
Latin America
Service-specific subprocessor Level 3 Communications, LLC Connectivity and Transport USA
Europe
Service-specific subprocessor Salesforce.com, Inc. Customer Relationship Management USA
Europe
Service-specific subprocessor GyanSys, Inc. Software Consultant USA
Europe
Latin America
Service-specific subprocessor Cisco Cloud Communications Platform USA
CarriersKaleyra Messaging Communications USA
Europe
Latin America
CarriersTelvox Global B.V. Voice Communications Europe
CarriersTelefonica USA, Inc. Voice Communications USA
CarriersTelefonica USA, Inc. Messaging Communications Europe
Latin America
CarriersiConnectiv Messaging Communications USA
Europe
Latin America
CarriersBandwidth.com Voice Communications Europe
CarriersLleidanet USA, Inc. Messaging Communications Europe
CarriersBrightlink Communications, LLC Voice Communications USA
CarriersBrightlink Communications, LLC Messaging Communications Europe
Latin America
CarriersSmooch Technologies, Inc. (dba Zendesk Inc.) Messaging CommunicationsUSA
Europe
Latin America