Payment Processing

Decrease missed and late payments. Alert customers when their bill is due and offer an automated way to pay it.

A Better Way to Manage Payments

Customer experience

85

%

Customers interested in receiving proactive notifications 

Savings

94

%

Per-message cost savings for customers who opted to receive test messages 

Revenue

90

%

Customers more likely to do business with a company that sends reminders 

  • Decrease Late Payments – Increase revenue by decreasing missed or late payments. Alert customers when their bill is due and offer an automated way to pay it.  
  • Reduce costs – Save money by reducing the volume of paper statements and manual calls to remind customers to pay their bills.  
  • Improve Customer Experience – Empower your customer to manage account payments without speaking to a live agent with a simple IVR solution
  • Easy integration – Integrate with your existing payment processing system and build custom workflows with little to no coding. 

One in five businesses reported that late payments were a greater challenge than they were the previous year. Six out of nine sectors, including banking and finance, said it was a growing issue, with 24% of their payments arriving after the due date.” 

— UK Business Confidence Monitor 2021

Payment Reminders and Processing (Voice)

Send an automated call to confirm and remind a customer of their upcoming bill. Allow your customers to manage account payments without speaking to a live agent using a simple IVR solution.

Payment Reminders and Processing (SMS)

Send an automated SMS to confirm and remind a customer of their upcoming bill. Provide URL to make payment online. 

Fraud Alerts

Send fraud alerts via voice and SMS for customer to validate the activity. 

Card Activation

Inbound self-service to activate cards via automation.

Easy Integration

Integrate with existing payment processing software through APIs with POS systems. 

Reduce Time

Pre-screen and collect information via automation to reduce the time spent with agent.  

Customer Testimonials

Catalina Express
IntelePeer integrated automated payment processing to save costs with self-service reservations that saved money on agents. 
LifeStorage
 IntelePeer automated the payment processing system, which improved cash flow, getting repayments for future months of storage rental.