Voice

Build and automate voice communications anywhere.

AGENT

I saw you sent us a text, how can I help you?

CUSTOMER

I’m looking for updates on my appointments.

AGENT

How would you prefer to get your alerts – text or phone?

Enterprise Omni-Channel Communication Platform | IntelePeer®

Add voice capabilities

Drag and drop voice into workflows

Easily create voice-enabled call flows for inbound and outbound interactions.

Atmosphere Voice Communications | IntelePeer®

Enjoy voice quality and reliability

Rock-solid, enterprise-grade voice solutions

No jitter or latency issues here; keep your zen with our secure and reliable, high-quality voice communication network.

Atmosphere Communication Platform | IntelePeer®

Handle calls

Streamline inbound calling with automation

Provide automated self-service for customers with voice-enabled AI and business application integrations.

Omni-Channel Communication disaster

Easily integrate

Hassle-free connection to your other communications solutions

Pass calls off to your SIP trunks, contact center, unified collaboration, or other omnichannel communications solutions – we’ve got you covered, no matter how complex.

CPaaS & Communications Platform | IntelePeer®

Access analytics and reporting

Monitor and improve performance

With robust analytics built into our platform, you’ll get actionable insights into your calling data.

Grow with our communications automation platform and build a complete voice solution

Smart Analytics

Gain on-demand visibility into your call data. Uncover trends and make improvements with access to metrics like performance, traffic, and much more.

Messaging

Configure your DID and Toll-Free numbers to send and receive SMS messages. Engage with your customers through one of the most-preferred communications methods.

Engage

Efficiently manage outbound omni-channel communications. Send voice and text notifications to keep audiences in the loop on discounts, reminders, and other company updates.

SmartFlows

Build communications-enabled workflows integrated with existing infrastructure. Automate internal and external processes across the business.

THINK GLOBAL

IntelePeer’s international reach

Countries

200+

Voice and SMS connectivity for wherever in the world your customers take you.

Mobile carriers

800+

Global interconnectivity with leading mobile providers.

Support

24x7x365

We are here to help you 24 hours a day, 7 days a week, everyday of the year.

Compliance

Security

Built to meet the regulatory requirements of the most demanding enterprises including GDPR, HIPAA, PCI, and CDPA.

Voice features

Voice basics

  • Global termination and origination
  • Direct dialing and toll-free
  • E-911 and dynamic 911

Advanced features

  • Speech recognition
  • Natural language understanding
  • DTMF input

Connect to anything

  • SIP trunking
  • Unified communications enablement
  • Contact center voice

Advanced media handling

  • Triple-redundancy
  • Geo-diversity
  • Low latency

Useful insights

  • Location traffic
  • Performance and monitoring
  • Voice bot and DTMF

Management

  • Self-service
  • Scalable capacity
  • Flexible pricing

Reliable communication is the cornerstone of delivering superior customer experience

We rely on IntelePeer’s expertise to create automated notifications and provide us with peace of mind that critical communications are delivered. If IntelePeer can’t do it, then it can’t be done.

Experience IntelePeer today

Enjoy the power of IntelePeer in the cloud, on-premise, or somewhere in between.

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