Marketplace
Solve business communication needs with the market’s only pure no-code application solutions. No development necessary for fast and easy set up in minutes.
SAVE TIME AND RESOURCES: SOLVE YOUR TOP BUSINESS COMMUNICATION NEEDS IN MINUTES, NO DEVELOPMENT REQUIRED
Quickly improve and automate business processes with Marketplace
Marketplace is an intuitive bundled multi-application solution featuring no-code and low-code applications. With a step-by-step plug-and-play setup – backed by comprehensive support, you’ll solve your business needs in minutes.
For robust, customizable, and enterprise-grade solutions, Marketplace also offers low-code templated snap-in applications to support advanced business workflows and integrations.
INTEGRATE EASILY
Enhance your existing infrastructure and introduce new capabilities
Integrate Marketplace’s advanced low-code templated snap-in apps with your current workflow, CRM, database, billing system, or any system that supports APIs. Empower your business with apps like Payment Processing, Smart Queuing, and disaster recovery.
Marketplace features 100% no-code and low-code applications:
Smart Routing
Intelligently route calls using different
models such as percent-based routing
and day of the week.
Smart IVR
Set up your IVR system in minutes.
Tailor your phone-tree menus and
messages with ease.
Auto response
Easily configure a message for responding to your customers’ text and phone calls automatically.
Digital assistant
Engage your customer better by providing intelligent call routing based on natural
language processing.
Post call survey
Effortlessly build surveys to capture your customers’ feedback.
Payment processing connector
Securely allow your customers to submit a credit card payment over the phone.
Business continuity planning
Insulates business communications from interruption and ensures continuity when the unexpected happens.
Two-factor authentication
Provides an additional security layer to your application by sending your two-factor authentication token via text to your customers.
The market’s first and only 100% no-code business communication applications
Customer service
Optimize customer interactions across communication channels and provide customer self-service options.
IT
Automate manual processes such as managing equipment, addressing trouble tickets, and sending notifications.
Finance
Streamline billing reminders and automate account management.
Marketing
Build integrated, omnichannel campaigns and automate customer feedback.
Automate Smart Routing, provide self-service, and free up agents to focus on complex issues and up-selling current customers
We see the IntelePeer platform as a differentiator for what we can provide to our customers. It has helped us shift from cost-savings to revenue-generating activities.
