Mar 22, 2016

When Choosing a UCaaS Provider, Think About Goals

Productivity, Self-Control, and Rich Cost Savings – Your Goals are Our Goals

While at Enterprise Connect, I overheard customers, analysts, and vendors speaking about the tough spot IT leaders find themselves in. Tasked with supporting growth, stability and profitability, they must remain responsive to demands for new tools and technologies while keeping costs in check. Many applications and services promise to increase task efficiency and propel companies forward at unprecedented speeds, but their cost can quickly outweigh their benefit. Thankfully there is a tool that enables businesses to achieve higher levels of employee productivity and save money at the same time – Unified Communications.

Unified Communications has been around for quite some time, but a new breed of cloud-based and hybrid on-premises / cloud-based Unified Communications services (UCaaS) promise to lower the cost of entry and increase the ease with which employees, customers, and leaders interact. Companies can look forward to consistent billing, simple deployment, and new opportunities for bringing together distributed teams, but only if they choose the right end-to-end solution.

Choosing the right communications provider is key to building the right end-to-end unified communications solution – whether it’s cloud-based, hybrid, or on-premises. Look for UCaaS providers who offer flexible all-inclusive voice bundle packages, web-based self-service portals with analytics, full-featured contact center services, and carrier-grade networks. Your provider should enable you to truly take control of your services, nimbly address user needs, allow for a rock solid BCDR plan and process, and react quickly to issues while holding the line on costs.

IntelePeer is ready – are you?

Seeking the benefits of moving your voice traffic to the cloud, but don’t want the headaches and hassles of managing an unpredictable spend? Consider one of IntelePeer’s UC Bundles and contact one of our experts today!

Nils Waack

Nils Waack

Nils is our Corporate Marketing Manager and has been with the company for three years. Nils has a BS in Marketing from Arizona State University and grew up in Rochester, NY. Go Bills! When Nils isn’t working, he is usually traveling, snowboarding, at the farmers market, or doing something outside!