May 29, 2018

Boost Customer Engagement with SMS for Business [Infographic]

Consumers today want the ability to communicate with companies through SMS for business along with phone calls. With 81% of Americans texting regularly, your customers want another way to engage. And to help your business run smoothly, texts have a 99% open rate* and the average response time for the reader to respond is 90 seconds***. Read the infographic below to learn more about how to boost customer satisfaction and your sales with SMS for business.

*Pew Research Center
**SinglePoint
***CTIA

By: Nils Waack

Nils Waack

Nils Waack

Nils is our Corporate Marketing Manager and has been with the company for three years. Nils has a BS in Marketing from Arizona State University and grew up in Rochester, NY. Go Bills! When Nils isn’t working, he is usually traveling, snowboarding, at the farmers market, or doing something outside!