Mar 19, 2021

Atmosphere® CPaaS Update: a new list management tool and four new SmartFlows actions!

Spring has sprung! The days are finally getting longer, and we decided to take advantage of the extra daylight to build some new and exciting features. We’ve heard from customers that list management is one of the more time-consuming and tedious tasks while building and initiating campaigns. To streamline the list management process, a brand-new tool and four new Atmosphere SmartFlows® actions have been added to Atmosphere® CPaaS! 

Lists Tool 

The Lists tool makes adding, managing, and updating lists a breeze. Now, all your lists will live in one place on the portal where you can make quick updates without having to open a whole other tool.  

You’ll see a “Lists” tab added to your current tools like Insights and SmartFlows. Here, you’ll be able to manage your contacts and add lists all in one place.  

Need to utilize or update lists from your CRM, billing system, or other software? There will be added API functionality to allow you to make sure all your lists are up to date. 

And, of course, it wouldn’t be Atmosphere® if we weren’t creating opportunities for automation… 

New Actions 

Four brand new actions were added to Atmosphere SmartFlows® to allow you to automate most of the list management process. Now you can build flows to update your lists as contacts change their preferences, move to new locations, buy new products, etc. 

List Lookup – allows a user to look up items in a list by matching a value to a chosen field and retrieve the item(s) as variables. 

Add List Item – automatically adds a new entry to a list. 

Delete List Item – automatically a deletes a list item. 

Update List Item – automatically updates a list item. 

We’re so excited to be able to enhance the Atmosphere® CPaaS experience and will continue to update you when more tools and features come out. Check out the release notes for more details about everything that went into this release. You can learn more about managing lists here

Colleen McCabe

Colleen McCabe

Colleen is the Product Marketing Manager for SmartFlows, Engage, and the CPaaS portal. Originally from New Jersey, Colleen moved to Denver to join the IntelePeer team and explore all the Rockies have to offer. Colleen enjoys camping, hiking, trail running, snowshoeing, and exploring new pizza places!