Vice President of Channel Sales (East)





About the position

IntelePeer powers the new customer experience. Our Atmosphere® CPaaS enables companies to communicate better – driving more revenue, improving their customer experience, and making better business decisions – leveraging omni-channel Automation & Self-Service, AI, and Analytics, all delivered through a single easy-to-use cloud platform that works seamlessly with existing business solutions.

We provide a fast-paced, innovative, and casual environment that people love to work in, designed to broaden a candidate’s professional experiences while promoting self-confidence, accomplishment, and career development.

REPORTS TO: SVP Indirect Channels

Position responsibilities 

  • Lead the regional channel management sales teams via planning, organizing, motivating, coaching, and managing channel sales efforts
  • Create and execute enterprise channel strategies
  • Provide timely, detailed and accurate reporting to internal and external audiences (i.e. forecasts, prospects, funnels, schedules, expense reports, etc.)
  • Provide feedback to executive team on product enhancements, market opportunities and competition
  • Plan and execute channel partner recruitment strategies
  • Organize product trainings to develop partner sales competencies
  • Assist regional channel teams with business planning to identify and cultivate key partner relationships in region
  • Attend key partner, customer, and prospect meetings to drive mindshare, sales, and revenue
  • Review and approve ICB solutions for deals structured to include pricing and margin
  • Willing to travel


  • A degree in business/marketing or a technical discipline
  • MBA or closely related degree preferred

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    Expertise & experience

    • Minimum 10 years of professional experience in related functional areas such as sales and business development, marketing, product management, and technical disciplines to include telecommunications and contact center infrastructure
    • Prior experience in a decision‐making role
    • Proven track record of obtaining revenue targets and business development objectives through direct reports
    • Deep knowledge of Enterprise customer buying behaviors and trends to include the following applications: IP Voice services, CPaaS, Cloud Contact Center: Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Outbound Dialers, Call Recording, Advanced Toll‐Free Services, Unified Communications


    • Customer management and negotiation skills in sales, business development, channel management, and account management
    • Able to perform in a fast‐paced environment while handling multiple demands interacting with customers at all organizational levels
    • Able to exercise appropriate judgment as necessary to influence and collaborate across organizational boundaries
    • Excellent written and oral communication skills
    • Team player
    • Fluent in Microsoft Office with advanced skills in Excel
    • Proficient with Outlook, collaboration tools, and SharePoint
    • Assertive—completely comfortable asking questions and requesting information