UX/UI Designer

Team

Product

Location

Any location or remote

About the position

IntelePeer is seeking a User Experience/User Interface Designer who loves to learn and wants to create big things.  You will be working alongside our product managers and customer-facing teams to understand customer needs and collaborating closely with development and engineering teams to create useful, usable and beautiful products and features. 

As the first UX/UI Designer to join the product development team for our CPaaS platform, you will help us establish a good working process for incorporating design into our development workflow and shape our design practice from the ground up. You will also help us build a design system that will accelerate development and ensure consistency across our platform. 

REPORTS TO:  Director, Product Management

Position responsibilities

Create a modern, brand-consistent UI design system to simplify UI implementation and create a consistent look and feel across the platform.

  • Create a modern, brand-consistent UI design system to simplify UI implementation and create a consistent look and feel across the platform 
  • Help develop and establish a design practice within our product development process
  • Create, prototype, and validate designs for new features
  • Work closely with developers to implement designs and ensure quality, balancing design fidelity with development complexity and value to the customer
  • Facilitate user research, problem/product definition, and design
  • Empathize with the user and advocate for usability and utility
  • Generate insights from UX research that contribute to the product roadmap
  • Collaborate with the UX Researcher to plan and develop generative and evaluative research studies as needed 
  • Translate high-level requirements and use cases from product managers, into detailed process flows, wireframes, and product designs.
  • Other duties as assigned

Education

  • Bachelor’s degree in a relevant field or commensurate professional experience. 

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    Expertise & experience

    • 3+ years’ UX/UI experience in SaaS or enterprise applications
    • Proficient in use of design and prototyping tools like Figma or Sketch
    • Creating and managing UI kits and/or design systems
    • Experience with writing HTML/CSS/Javascript
    • Experience with visual design

    Competencies

    • Empathy for both the people using your products and the people working alongside you
    • Passion for problem-solving
    • Advocacy and leadership without formal authority
    • Excellent verbal and written communication skills
    • Positive, professional attitude
    • Strong initiative, self-motivated, proactive, and resourceful
    • Strong organizational and prioritization skills 
    • Willing and able to accommodate infrequent travel