Custom Solutions Developer




Dania Beach, FL

About the Position

As an integral member of our Customer Development Team, the Custom Solutions Developer is responsible for developing customer functionality connected to our Communications Platform as a Service (CPaaS) infrastructure, including: 1) developing code, scripts, and extracts, and 2) contributing to design documents and reviews 3) integrating other platforms/services with Intelepeer’s with the use of APIs. This position is comprised of approximately 40% new development and 40% maintenance and 20% troubleshooting and resolving issues.

This position may have access to Protected Data.  Protected Data is sensitive information, usually client or client customer data that reveals personally identifiable information, or health, or financial information.

REPORTS TO: Director, Customer Development

Position Responsibilities

  • Develop code, scripts, extracts, and other artifacts required to solve customer technical issues
  • Contribute to design documents and participate in design reviews
  • Be proactive and inquisitive in Identifying and finding solutions to recurring problems with software
  • Work closely with key stakeholders including Customer, to develop solutions and designs
  • Determine severity and impact of issues on the business and communicate status to Management
  • Work both independently and with a group of highly skilled developers
  • Be flexible with work hours and schedule; provide on-demand support as needed
  • Keep up to date on industry technical trends and new development methodologies to maintain current skills and remain current with industry standards


  • Bachelor’s Degree in Engineering, Computer Science, Mathematics or related field; equivalent work experience may be considered

Expertise & Experience

  • 3+ years of PHP development experience
  • Strong understanding and experience using OO design principles and test-driven development
  • At least 3 years of experience with Linux /Unix
  • At least 3 years of experience working with web services (SOAP and REST)
  • At least 2 years of experience implementing RESTful web APIs
  • At least 2 years of experience with MYSQL
  • At least 2 years of experience with HTML / HTML5 / CSS, JavaScript / AJAX / jQuery / JSON
  • At least 2 years of experience with Node JS, Angular JS, Express JS, Mongoose JS,
  • SQL and/or NoSQL experience
  • Experience in troubleshooting software issues
  • Experience in Machine Learning, Speech Recognition, Text to Speech, Natural Language Processing, etc… a plus.
  • Git experience a plus
  • Docker experience a plus
  • Shell scripting a plus
  • Experience with PHP Frameworks like Laravel, Cake, etc. is a plus
  • Successfully communicate technical issues clearly to individuals with varying levels of technical knowledge and understanding
  • Effectively and efficiently solve mission-critical technical problems in a startup-paced business environment

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    Desired Characteristics

    • Strong problem-solving skills
    • Strong organizational, prioritization, and documentation skills
    • Excellent verbal and written English communication skills, including the ability to communicate clearly with non-technical individuals, including customers
    • Exceptional attention to detail
    • Continuous improvement attitude
    • Quality-driven, customer service-driven, and continuous improvement-driven to consistently delight internal and external customers
    • Team player who is willing to go above and beyond to help others
    • Self-motivated, proactive, and resourceful
    • Positive, professional attitude and ability to establish and maintain effective working relationships in cross-functional and team environment
    • Reacts quickly and adapts to changes in priorities, circumstances, and direction
    • Effectively multi-tasks and manages multiple projects concurrently in a time-sensitive work environment