Account Development Specialist




Any location or remote

About the position

IntelePeer delivers an omnichannel communication platform as a service (CPaaS) built for the enterprise. We believe that business communications are meant for more than just simple interactions they should enable businesses to deliver truly delightful experiences.

IntelePeer is looking for an experienced Sales Development Representative with success in driving and delivering on Account Base Marketing initiatives. This position will create and qualify opportunities for the Sales Team by targeting existing and prospective clients. This individual will have a proven track record of meeting and exceeding key activity metrics. This role is at the forefront of growth within IntelePeer and will help shape the future of the Sales Development department.

Position responsibilities

  • Successfully identify key accounts among existing clients
  • Nurture and grow a sales pipeline through phone, email, and social media prospecting campaigns
  • Partner successfully with Account Managers to help coordinate outreach and manage the buyer’s journey
  • Managing and overcoming objections
  • Meet and exceed weekly and monthly KPI’s tied to activity metrics
  • Manage a client and prospect pipeline in Salesforce
  • Execute weekly and monthly sales campaigns and sales cadences through CRM
  • Interact with prospects within the install to drive sales qualified leads
  • Solicit and develop new accounts and prospects through heavy volume calling
  • Research contact details from leads and lists provided
  • Meet and exceed weekly and monthly KPIs
  • Manage a client and prospect pipeline in a CRM setting.


  • Preferred Bachelor’s degree in business, marketing, or related area 

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    Expertise & experience

    • 2+ years in Sales Development Representative role or related inside sales role, working with SaaS or in a related field
    • Phone, email, and social media prospecting experience
    • Proven track record of success as an SDR or Sales Representative (inside sales preferred)
    • Proficient in MS Word, MS Excel, Outlook, and PowerPoint
    • Excellent interpersonal, negotiation, and presentation skills
    • Familiarity with Salesforce or other CRM tools
    • Has been a quota carrier or delivered on monthly and weekly KPI’s performance metrics


    • Ability to build rapport with clients and cultivate prospects
    • Understands SaaS sales and sales of reoccurring revenue models
    • Excellent communication skills with an emphasis in active listening, presentation, oral, and abstract reasoning
    • Outstanding time management skills
    • The ability to work in a fast-paced environment, handle multiple tasks and be adaptable to change
    • Strong initiative, self-motivated, proactive, and resourceful
    • Team player who is willing to go above and beyond to help others
    • Must have common knowledge of standard concepts, practices, procedures, and terminology within the sales field
    • Must have strong, professional, and courteous communication and sales skills
    • Metrics oriented
    • Sales driven, ambitious, disciplined, and a strong work ethic
    • Experience with Salesforce and SalesLoft preferred, but not required
    • Phone, email, and social media prospecting experience
    • Excellent interpersonal, negotiation, and presentation skills
    • Effectively interacts with a wide range of personality types and working styles
    • Works well independently with minimal supervision