Cloud-automated
interactions that
free up agents.

And resources

Did someone say high ROI?

Streamline data.
Solve problems faster.

While leveraging world-class AI

Smart interactions made easy.

While improving customer experience.

Decrease spending. Increase revenue.

That’s a little something we call a win win win.

Our Platform

IntelePeer simplifies communication automation for businesses and contact centers. Our platform lowers the cost of doing business, while improving customer experience, and accelerating ROI.

Automated Customer Interactions Since 2019

256950937

+

Savings

28

%

Decrease operational spending by 28%

Revenue

53

%

Increase new revenue by 53%

A platform chock full of solutions

Offer more choices

Connect with customers on the channels they love, such as SMS, voice, chat, and social.

Deliver world-class CX

Seamlessly blend self-service, conversational assistants, and live agents.

Drive revenue opportunities

Identify new revenue opportunities with
AI-driven insights and automation.

Drive operational efficiencies

Deploy cloud automated interactions, freeing up agents to focus on complex, high-touch tasks.

A no/low code platform built on powerful technology

TROUBLE
TICKETS
EMERGENCY
PREPAREDNESS
SELF-SERVICE
HOTLINE
GATHER
FEEDBACK
BILL
REMINDERS
INBOUND SMS
TROUBLE TICKET CREATED
COMPLEXITY VERIFICATION
SELF SERVICE TROUBLESHOOTING
AGENT RESPONSE
HIGH SECURITY
PROACTIVE
CALL HANDLING
BUSINESS
CONTUINITY
FAILOVER
EMPLOYEE AND
CUSTOMER ALERTS
DYNAMIC 911
ADMIN
MANAGEMENT
WHITE GLOVE
SUPPORT
INCOMING CALL
MAIN MENU
SENTIMENT ANALYSIS
SUPPORT
SALES
BILLING
HELP AGENT
AGENT
AGENT
AUTOMATED BOT
OUTBOUND REQUEST
OPT IN
SMS SURVEY RESPONSE
OUTBOUND THANK YOU COUPON CODE
OPT OUT
OUTBOUND SMS BILLING REMINDER
OPT IN
OPT OUT
MENU TREE
PAY BILL
REQUEST CALL BACK
OUTBOUND AGENT CALL

Awards and accolades

Frost & Sullivan’s Technology Innovation Leadership Award

TMC 2022 Communications Solutions Product of the Year Award

CRN 2022 Rising Female Stars list

ChannelVision Magazine 2022 Visionary Spotlight Awards for Top Innovation

Trusted by thousands of companies, worldwide.

With-Watson
Ashley-furniture
briggs-and-stratton
kohl
pandora-2
wageworks
Shark-Ninja
skechers
wayfair

Guiding your business with industry-leading service, support, and expertise

online-support
Need help?
We have a partner for you

We’ll connect you with a sales partner in your area to help guide you through the process and answer your questions.

best-practices-1
Need best practices?
Consult customer success

Are you a customer with questions about our platform or capabilities? We’ll connect you with the right person, whether they’re a solution architect, customer success, or sales engineer.

approved-delivery
Love code?
Check out our documentation

Our platform is built for all developers, whether you need to launch solutions quickly and easily with prebuilt templates or want the flexibility to customize and create more complex solutions. 

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Just too busy?
We offer managed solutions

Leverage our expertise to build, deploy, and support your communications.

IntelePeer puts customers first

The prestigious Metrigy MetriStar Award is based on a survey process of capturing customer input first, then comparing rankings from both customer satisfaction of providers and comparing quantitative metrics. We were recognized as a Top provider for our CPaaS platform.