Press Release
Smart customer communications made simple
Communication workflow solutions powered by automation, AI, and analytics.
Path to innovation for
IntelePeer has earned the Metrigy MetriStar Top Provider Award for CPaaS
The MetriStar Award is highly valued due to the survey process of capturing customer input first, then comparing rankings from both customer satisfaction of providers and comparing quantitative metrics. IntelePeer was recognized as a Top Provider by Metrigy for the CPaaS platform and their ability to add customized communications capabilities into customer experience and business workflows.
With our platform you can…
“We see the Atmosphere platform as a differentiator for what we can provide to our customers. It has helped us shift from cost-savings to revenue-generating activities.”
“I greatly think that SmartFlows and the Atmosphere CPaaS products are going to be a big part of our business moving forward.”
“Our continuous and stable relationship with IntelePeer, the support we receive, and the ease of use of the platform are the main reasons we moved away from Twilio.”
“We’re able to help about 30% of callers without having to talk to them. Thousands of calls a week and tons of hours have been saved because 30% of calls don’t need a live agent.”
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